Returns & Exchanges
At Epharma, we want you to be completely satisfied with your fashion purchase. If your items are not the perfect fit, you can return or exchange them within 30 days of delivery in their original condition.
Initiate Your Request
Log into your account and select the items you wish to return from your order history to receive a Return Authorization Number.
Prepare the Package
Securely pack the items in their original packaging with all tags attached, ensuring the Return Authorization Number is clearly visible on the outside.
Ship Items Back
Drop off your package at any authorized courier location or use our prepaid shipping label provided in your confirmation email.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing